IT Support
Hamburg Observatory operates local computing and storage facilities tailored to scientific projects.
Basic IT services and user accounts are provided by the Regional Computing Center (RRZ).
Contact support.hs"AT"uni-hamburg.de if you have questions or need assistance. Alternatively, you can use the IT channel on Mattermost or the #support channel in the observatory's slack workspace (if you would like to join, contact the workspace administrator(wolfram.schmidt"AT"hs.uni-hamburg.de)).
Getting Started
Get in touch with the IT team:
- Where is your workplace (building, room number, desk) and
- which IT equipment do you require (desktop or laptop, Linux or Mac)?
The most important things you need to know before using computers at the Observatory are summarized in a flyer (printout can be obtained in the library or from the IT team in the laboratory building).