IT Support
Hamburg Observatory operates local computing and storage facilities tailored to scientific projects.
Basic IT services and user accounts are provided by the Regional Computing Center (RRZ).
Contact support"AT"hs.uni-hamburg.de if you have questions or need assistance. Alternatively, you can use the #support channel in the Observatory's slack workspace (if you would like to join, contact the workspace administrator(wolfram.schmidt"AT"hs.uni-hamburg.de)).
Getting Started
Get in touch with the IT team:
- Where is your workplace (building, room number, desk) and
- which IT equipment do you require (desktop or laptop, Linux or Mac, two 24'' screens or one 27'' screen)?
The most important things you need to know before using computers at the Observatory are summarized in a flyer (printout can be obtained in the library or from the IT team in the laboratory building).